Shipping Terms

At Femmeglo.com, we are committed to providing efficient and reliable shipping services to customers worldwide. Below are the details of our shipping policy:

1. Order Confirmation

Upon successful payment, you will receive an email confirming your purchase. Please verify that all order details are correct.

2. Order Processing

Orders are processed within 2-5 business days. Processing times may vary due to factors such as product availability and national holidays. Should there be any delays, we will notify you promptly.

3. Shipping Methods and Costs

• Standard Shipping: We offer a flat rate of €4.99 for standard shipping worldwide.

• Free Shipping: Orders over €89 qualify for free standard shipping.

4. Delivery Time

Delivery times vary by destination but typically range between 7-15 business days after order processing. Please note that unforeseen circumstances such as customs delays or logistical issues may affect delivery times.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to monitor your shipment’s progress. Please allow 1-3 business days for the tracking information to become available.

6. Address Accuracy

To ensure timely delivery, please provide accurate and complete shipping information. We are unable to deliver to P.O. Boxes; a valid street address is required.

7. Customs and Import Duties

International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information on potential charges.

8. Contact Information

For any questions or concerns regarding your order or our shipping policy, please contact our customer service team at [email protected]. We are dedicated to providing you with the best possible shopping experience.

Thank you for choosing Femmeglo.com. We appreciate your business and look forward to serving you.