Payment Methods

​At femmeglo.com, we accept a variety of payment methods to ensure a seamless shopping experience. You can securely complete your purchase using major credit cards, including Visa, Mastercard, American Express, Discover, JCB, Diners Club, as well as Apple Pay. Simply enter your card details during checkout, and rest assured that your payment will be processed securely.​

Dealing with Declined Payments

If your credit or debit card payment is declined, please follow these steps:​

1. Place Your Order Again: Unfortunately, we cannot reinstate orders once a payment has been declined. You’ll need to place a new order to proceed.​

2. Verify Card Details: Ensure that all card information is accurate, including the card number, expiration date, and the three-digit CVV code on the back of your card.​

3. Check with Your Bank: Your card issuer may have declined the payment without specifying a reason. It’s advisable to contact them directly to understand and resolve the issue.​

4. Try an Alternative Payment Method: If the problem persists, consider using a different card or another payment option available on our website.​

Security and Privacy

Your security is our top priority. femmeglo.com employs advanced encryption technologies to protect your payment information. We adhere to PCI-DSS standards, ensuring that your data remains secure throughout your shopping experience. Additionally, all credit and debit card holders are subject to validation and authorization by both us and the card issuer. To enhance security, you may encounter 3D Secure authentication during payment. This process, depending on your bank, might require entering a password, receiving a security code via email or phone, or other authentication methods. For more details on this process, please consult your card-issuing bank.​

Order Confirmation

Upon successful payment, an order confirmation email will be sent to you. If you don’t see it in your inbox, please check your spam or junk folder.​

If you continue to experience issues or have further questions, our customer support team is ready to assist you.